LogicomUSA® Professional Services – Leave the network to us

Managing a business network can be a huge headache. Administering resources, ensuring uptime, improving efficiency — these endless tasks can slow down even the most nimble IT team.

At LogicomUSA®, we do this type of work every day, focusing on and honing the methods, procedures, and tools that keep our global, award-winning network up and running smoothly. Why not put our experience to work for your business?

Why choose LogicomUSA® Managed Network Services?

With LogicomUSA® Professional Services, you can leverage the expertise and experience of our architects, project managers, engineers and technicians who work on global IP networks every day.

From design and engineering to staging, implementation and ongoing operations, you get the benefit of our firsthand experience in providing proven network solutions. Our field technicians are available 24/7.

The result? Low costs. Fast time to market. Competitive edge. Zero headaches.

LogicomUSA® Professional Services Benefits

  • A complete, custom-built solution. Initial and ongoing support, tailor-made for your business and technical needs.
  • An affordable alternative. Leverage our shared resources for maximum cost efficiency.
  • An award-winning support team you can trust. 24/7 network monitoring and management.
  • Guaranteed technical support, plus timely response when you need it and where you need it.
  • Consulting and implementation services – Fill resource gaps and get support through all phases of the network lifecycle. This includes project management, network architecture, engineering and implementation & migration services.
  • Network monitoring and management services: 24/7 proactive monitoring, life-cycle engineering, capacity planning, hardware and software upgrades.
  • Field tech services: Onsite support and on-demand maintenance with response-time agreements — anywhere you need it.

Here are some of the Professional Services LogicomUSA® Provides

Installation Services

LogicomUSA® is technology independent which means we are able to install any type of equipment needed to complete your deployment. Whether LogicomUSA® has engineered or our customer has engineered the equipment to be deployed, our technically knowledgeable Project Managers will coordinate the project requirements with all parties involved in a successful and smooth rollout. LogicomUSA® has performed hundreds of thousands of various types of onsite installations within the United States and Canada. LogicomUSA® has a network of field engineers with the right skill set to fulfill your rollout needs. LogicomUSA®’s field engineers are never alone. A LogicomUSA® Project Manager/Installation Engineer is always tethered to them to ensure a smooth installation and/or migration.

Engineers & Network Implementation

LogicomUSA® provides a variety of flexible installation offerings designed to assist you in planning and implementing your technology rollouts. With LogicomUSA®, you have the expertise to deploy your network solutions either for redesigning networks or deploying existing hardware in new applications or new locations. From a single site install to a complex multi-site installation, LogicomUSA® will assist with a comprehensive set of services to build and optimize your network. LogicomUSA® can provide the level of support you need – whether it is the full turnkey solution, remote support, or partner support.

Project Management

LogicomUSA® project managers bring the unique expertise of exclusively managing multi-site technology rollouts every single day through years of experience deploying information communications technology on an international scale. The experience LogicomUSA® has in conjunction with best practices to a robust project management methodology, standards and measurements enable us to maintain your deliverables and uphold our commitment to consistently provide a successful project rollout to all of our customers and our customers’ customers.

Technical Support

LogicomUSA® ensures you get the most out of your technical solutions with ongoing access to technical support and after hour assistance. We provide 24/7 technical support for all of our services. We gather, analyze and communicate the project requirements to our Field Engineers for highly responsive and accurate support. LogicomUSA® meets all SLA requirements with complete onsite maintenance and business network support solutions for any equipment that is deployed within your customer base.