Technical Support - LogicomUSA

Who is going to answer when they call for help?....and they will call.

LogicomUSA® helps you provide technical support to your Broadband customers. We can provide 24/7 Tier 1 technical support for all of our services and yours. We gather, analyze and communicate the customers needs and solutions to Field Engineers for highly responsive and accurate support.

We are prepared and ready to help you and your members.

LogicomUSA® meets all SLA requirements with complete onsite maintenance and business network support solutions for any equipment that is deployed within your customer base.

Would you rather talk to a machine or a person?

Your customers are provided with Live Answer support. An actual person answers the phone so customers feel important and valued. Customers are greeted with a member of our team who will help them get to the answers they need to solve their specific issues in a timely manner.

“Cooperation is the thorough conviction that nobody can get there unless everybody gets there.”

― Virginia Burden

Be there for your members.

Who is going to answer when they call for help?....and they will call.

We are prepared and ready to help you and your members.

Would you rather talk to a machine or a person?

“Cooperation is the thorough conviction that nobody can get there unless everybody gets there.”

Electric Co-op Solutions