PARTNER SUCCESS STORY
ML Connect Expansion
A Partnership Built on Trust, Excellence, and Shared Values
We are thrilled to announce the expansion of our partnership with MLConnect, a pioneering fiber internet service provider dedicated to bridging the digital divide in Tennessee. Since 2019, LogicomUSA has been privileged to support MLConnect's mission with Voice and Regulatory Compliance Services.
As of July 1, 2024, we're humbled to have been chosen to provide Tier 1 Contact Center Support, further deepening our commitment to delivering exceptional customer experiences for MLConnect's valued subscribers. This milestone marks a significant chapter in our journey together, testament to the trust, confidence, and shared values that underpin our partnership.
A Journey of Growth and Trust
LogicomUSA has been honored to be part of MLConnect's journey from the start, providing critical support every step of the way. Our teams have worked tirelessly to ensure seamless operations, foster growth, and uphold the highest standards of service.
A New Chapter Unfolds
With the addition of Tier 1 Contact Center Support, our dedicated team is now responsible for delivering world-class customer service to MLConnect's subscribers. We're passionate about resolving queries, addressing concerns, and exceeding expectations to create memorable customer experiences.
We're grateful for the trust MLConnect has placed in us and look forward to continuing our collaborative journey, driving growth, and making a positive impact in the lives of their subscribers.