Services

Services

Offering the Right Solutions

LogicomUSA® empowers communication providers with quality services needed to provide for their communities and customers. We set our partners up for success by giving them what their customers need for connecting and communicating.

Voice Services

Whether you are a new entrant to the voice market or you are replacing an outdated on-premises voice solution, you can get the most out of your communication service offerings. Our cloud communications platform brings the best and most reliable services to your suite of product offerings.​

24/7 Contact Center​

Things happen, customers have questions, they want a helpful voice on the line, and it isn't usually from 9 to 5. Offer unmatched customer service with live answer and experienced technicians ready to assist 24/7!​

Regulatory Compliance

Regulatory Compliance is needed at both Federal and State level and applies to the Voice, Broadband and Video industries. We provide the expertise and resources required so you can confidently compete knowing you are mitigating risk, focusing on community service, and maximizing service benefits to your members.

FTTx Management

A fiber project is a massive undertaking that requires knowledge and experience to build a long term, cost effective, and stable connection solution for your community. Take advantage of our experience to create a custom fiber solution based on your needs while letting us do the heavy lifting.

Network Services

When you provide fiber service to your community, it has to work. Our network team carries that burden for you from both a design and maintenance perspective. Offer a stable network with continued growth and maintenance in mind.​

"One of the predominant criteria that Central Alabama Electric Cooperative and its subsidiary Central Access seek in partnerships is the ability to deliver on expectations. Logicom has been a reliable and trusted partner to CAEC and Central Access since their alliance began in 2019."

Chris Montgomery, Central Access

"Logicom has worked hard to meet our members need in the MLEC area and have been a great partner is bringing reliable service to our area."

Keith Carnahan, ML Connect

"Logicom helped get our broadband project off the ground and started."

Dustin Catoe, RiverNet Connect

"We chose Logicom because they are a true partner. They work with us to meet our regulatory demands and their platforms are agile enough to easily integrate with our many OSS/BSS systems."

Daniel Watson, TVEPA

"We decided to partner with Logicom because right off the bat it was a great fit. The process felt like working with your neighbor. They listened to our needs and didn’t try to oversell us on anything. Everyone was helpful and since our partnership began, they have been rooting for us to succeed. Logicom has been a great partner for us in our endeavor to bring quality service to our members. Logicom has a great reputation in the industry and I’m happy that we get to experience that firsthand."

Marcus Robinson, Coosa Valley Technologies

"Logicom is providing a quality service on technical support!"

Bruce Purdy, Northern Alabama Fiber

"Logicom’s voice and technical support service are exceptional! They have a very strong reliable voice service offering and their engineers are very knowledgeable when we have problems. We can auto-provision our voice services automatically through their integration with our GLDS billing system. We also use Logicom for Tier 3 consulting with our network, and I can always count on them when needed."

Mark Freeman, Sprout Fiber

"LogicomUSA’s business model is similar to us in that they are driven by customer service. We were impressed by LogicomUSA from day one with their willingness to not just be a vendor but a partner."

Mike Partin, SVE Connect

"Logicom is staffed with many great employees who treat you well and really embrace the partnerships that we have with them."

Cody Durham, Tishomingo Connect

"Logicom shares several key values with ACE Fiber: providing rural America with access to world-class technology; offering affordable services to our subscribers; and driving economic development and innovation in our community."

Sean McGrath, ACE Fiber

"Logicom rose to the top of our VOIP vendor review due to their robust service offering including compliance and regulatory support. As a new entrant, we valued the expertise and experience Logicom brought to the table."

Knoxville Utilities Board

Have questions?

Connect with us to discuss your needs and how we can help make your vision your future.

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